Outstation Cabs (“we”, “us”, or “our”) operates the website https://www.outstation.co.in/ (“Website”), providing local and outstation taxi services with professional drivers in Mumbai and surrounding areas. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable laws, including the Information Technology Act, 2000 and other emerging data protection guidelines in India.
1. Information We Collect
a. Personal Information You Provide:
When you book a ride or register on our Website, we may collect information such as your:
- Name
- Contact details (phone number and email address)
- Billing and pickup/drop-off addresses
- Payment details (via secure payment gateways)
- Any additional details you voluntarily provide (e.g., special requests or feedback)
b. Automatically Collected Information:
We automatically collect certain information when you visit our Website, including:
- IP address, browser type, and device information
- Date and time of your visit and browsing data (via cookies and similar technologies)
- Usage data that helps us understand your interaction with our Website
2. How We Use Your Information
We use your personal data for the following purposes:
- Service Provision: To process and manage your taxi bookings and provide a safe, reliable ride experience.
- Communication: To contact you regarding your bookings, respond to inquiries, and send service-related updates or promotional offers (if you have opted in).
- Improvement of Services: To analyze Website usage and customer feedback to enhance our services and user experience.
- Compliance and Security: To comply with legal obligations, protect our rights, and ensure the security of our Website and services.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors and partners (such as payment gateways, analytics providers, and driver management systems) who assist us in operating our business. These parties are contractually obligated to maintain the confidentiality and security of your data.
- Drivers: Our professional drivers receive necessary details (e.g., pickup location and destination) to execute your ride safely.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to law enforcement or other governmental agencies.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:
- Recognize your device and preferences on subsequent visits
- Analyze user trends and improve Website functionality
- Serve personalized content and advertisements
You can adjust your browser settings to refuse cookies; however, this may affect the functionality of certain features on our Website.
5. Data Security
We implement a variety of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption protocols for payment processing, and regular security reviews. Although we strive to safeguard your information, no method of transmission or storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including processing your rides and meeting legal obligations. When the information is no longer required, we will securely delete or anonymize your data.
7. Your Rights
Under applicable law, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data when it is no longer needed for the purposes outlined herein.
- Objection: Object to the processing of your data where applicable.
- Withdrawal of Consent: Withdraw your consent at any time (this may affect your ability to use our services).
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our Website may contain links to third-party websites or services. We do not control or endorse the content or privacy practices of these external sites. We recommend that you review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: onrentt.in@gmail.com
- Phone: +91 9619100188
- Mailing Address: Outstation Cabs – MIG Colony Road, Kurla West, Mumbai, Maharashtra
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.